Our Story ❤️
Hello, I'm Eleanor.
Eleanor London began over 20 years ago as a small family dream. Together with my father, we've dedicated ourselves to creating timeless handcrafted pieces with love, care and passion.
Today, we're celebrating our 20th Anniversary with up to 70% OFF across our handcrafted collection, but the celebration ends today.
Thank you for being part of our journey and for bringing a piece of our family's craftsmanship into your home. ❤️
FREQUENTLY ASKED QUESTIONS
Are your products really handmade?
Yes. Every piece is carefully handcrafted by skilled artisans, making each item unique with its own individual character and charm.
Do you offer free delivery?
Yes — we offer free UK delivery on all orders over £50.
For orders below this amount, delivery costs are calculated at checkout.
How long does delivery take?
Orders are usually processed within 1–3 business days, with delivery taking approximately 5–10 business days across the UK.
Can I return my order?
Of course. If you're not completely satisfied, you can return your order within 30 days of delivery, provided it's unused and in its original condition.
How can I contact customer support?
Share details about your shipping policies, item returns, or customer service.
What makes Eleanor London different?
Eleanor London focuses on timeless design, comfort, and simplicity.
We create pieces that are easy to wear, easy to style, and designed to remain part of your wardrobe for years — not just one season.